Indonesian investigators have said the Lion Air plane that crashed last month killing 189 people was not airworthy and should have been grounded.
The Boeing 737 Max plane crashed into the Java Sea shortly after departing from Jakarta on 29 October.
A preliminary report has found technical problems had been reported on previous flights.
The preliminary report details what is known by authorities about the short time the plane was in the air, but investigators said it did not give a definitive cause for the accident.
What’s in the report?
The findings by the National Transport Safety Committee (KNKT) suggest that Lion Air put the plane back into service despite it having had problems on earlier flights.
The pilots appeared to struggle with an automated system designed to keep the plane from stalling – a new feature in the 737 Max family.
Anti-stall systems prevent a plane from pointing upwards at too high an angle, where it could lose its lift.
Pilots tried to correct this by pointing the nose higher, until the system pushed it down again. This happened more than 20 times.
It is unclear why the pilots did not employ procedures to disable the automated system.
Nurcahyo Utomo, aviation head at the National Transport Safety Committee, said it was “too early to conclude” whether the anti-stall system had contributed to the crash.
“In our opinion, the plane was no longer airworthy and it should not have continued,” he said. The committee’s report itself, though, does not spell out that conclusion.
The report said that Lion Air’s safety culture should be improved and the airline should ensure the operations manual is followed “in order to improve the safety culture”.
It also says the carrier must ensure “all operations documents are properly filled and documented”.
What does Boeing say?
In a statement, plane manufacturer Boeing said that it was “deeply saddened” by the loss of the Lion Air flight.
“As our customers and their passengers continue to fly the 737 Max to hundreds of destinations around the world every day, they have our assurance that the 737 Max is as safe as any airplane that has ever flown in the skies.”
Boeing said that “the appropriate procedure to address unintended horizontal stabiliser movement” was contained in the relevant flight manuals.
It said that the preliminary report showed that the correct procedures to counter the plane’s nose being pushed down were carried out during the Denpasar flight the day before the crash.
However, it was not clear if they procedures were followed during the 29 October flight that crashed, Boeing added.
In an interview with the BBC, KNKT aviation head Nurcahyo Utomo appeared to dispute Boeing’s account about the flight manuals.
“We haven’t found the information in the manual relevant to the new feature to the 737- MAX, related to the feature for the stall prevention system,” he said.
Some pilots have also complained that they were not given all the relevant information about the differences between the latest anti-stall system, and older models, US media report.
How did the 29 October crash unfold?
The plane was making a one-hour journey to the western city of Pangkal Pinang when it went down.
The jet crashed following a request from the pilot for permission to turn back to the airport minutes after taking off from Jakarta.